When you use Google Forms to collect event registrations, job applications, or IT support tickets, it is essential that the person submitting the form receives a confirmation email containing a record of what they just submitted. By default, Google Forms simply shows a generic “Your response has been recorded” webpage. However, you can easily configure the form to automatically email a complete PDF receipt to the submitter.
How to Enable Response Receipts
You can turn this feature on natively within the Google Forms settings menu.
- Open your specific form in Google Forms (in editing mode).
- At the very top of the page, click on the Settings tab.
- Look for the section labelled Responses and click the small downward arrow next to it to expand the menu.
- Find the setting labelled Collect email addresses and change it from “Do not collect” to Responder input (or Verified). Note: The form must collect their email address, otherwise it won’t know where to send the receipt.
- Once email collection is enabled, a new option will appear directly below it called Send responders a copy of their response.
- Change the dropdown menu from “Off” to Always.
Now, whenever someone fills out your form and clicks Submit, Google will instantly dispatch an automated email to their inbox containing a beautifully formatted table showing exactly how they answered every single question.